Showing posts with label webcast. Show all posts
Showing posts with label webcast. Show all posts

Wednesday, April 21, 2010

Digital Living Conference, CONNECTIONS US - Early Bird Pricing Extended

CONNECTIONS™: The Digital Living Conference and Showcase has extended early bird pricing to this Friday, April 23rd. This is also the last chance to secure your complimentary pass to the Parks Associates June webcast, Trends in 3D TV (a $295 value).

CONNECTIONS 2010 is the premier executive event focused on the market developments and growth factors for advanced digital lifestyle solutions. Confirmed keynote speakers include Intel, Samsung and Sony. To view the full agenda and other participating speakers, visit www.CONNECTIONSus.com.

Join us this June 8-10 in Santa Clara, California for our 14 annual CONNECTIONS Conference.

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Thursday, March 11, 2010

Free Tech Support Webcast: Enhancing Remote Customer and Technical Support

Register today for the Parks Associates March 18th webcast, Enhancing Remote Customer and Technical Support, sponsored by PlumChoice and support.com. Kurt Scherf, VP, Principal Analyst, Parks Associates, will discuss the evolution of the support market - including consumer electronics, home computer and networking configuration, and a variety of maintenance, diagnostics, and troubleshooting services.

Parks Associates estimates that revenues for remote tech support services have doubled in the last year, with revenues in the hundreds of millions of dollars.

As consumers demonstrate a willingness to pay for premium remote technical support services, what are the opportunities and challenges for companies developing and expanding customer care and remote technical support services?

How does the industry move from reactive services to developing a perspective on holistic customer care?

Join Parks Associates, PlumChoice, and support.com for this special Webcast on the evolution of the support market.

Register Now

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Thursday, October 30, 2008

Mobile Broadband in North America and Europe: Change is Key to Continuing Profitability

On Wednesday, November 12th at 12 PM ET (11 AM CT), Parks Associates and Camiant will be hosting a webcast that addresses mobile broadband in North America and in Europe.


Since mobile broadband markets are blooming, mobile carriers in Europe and North America alike see strong growth in mobile subscribers and massive growth in non-messaging mobile data traffic. Yet there are troubles on the horizon. Many carriers use rudimentary network control and business models to monetize the service. These models leave money on the table in the short term and condition abusive consumer use cases in the long term.


This webinar will address the following key focus areas: 1). Mobile broadband adoption and data traffic; 2). Market forecasts and growth trends; 3). Regional differences in business models and traffic growth patterns (Eastern and Western Europe, U.S. and Canada); 4). Managing mobile broadband network use: drawbacks and challenges; and 5). Need for more refined network controls and business models.


To sign up for this free webcast, please complete this online form: http://www.parksassociates.com/camiant/index.htm

Friday, October 24, 2008

An Excellent Broadband TV Primer

Parks Associates Web Cast, Broadband Video to the TV and Beyond, is an excellent primer for anyone wanting to get the most out of the upcoming Digital Hollywood and TelcoTV conferences. It is not too late to listen, as Parks Associates has the recording online. Kurt Scherf, Vice President, Principal Analyst, combines extensive primary and secondary research together with excellent analysis to provide a clear picture of the current broadband video market.

Scherf’s presentation provides an update on the broadband video space and the various players that are distributing online video content, how online video is being monetized and the rise of networked consumer electronics as a way of viewing broadband video. He splits the broadband video space into multiple categories, including:

  • DVD+electronic delivery (e.g. NetFlix)

  • Broadcaster initiatives (e.g. ABC, CBS, etc.)

  • Internet Video Providers (e.g. Apple TV)

  • Portals (e.g. Google)

  • TV on the Web (e.g. Veoh)

  • Broadband Service Providers (e.g. Verizon)

  • Hardware and Content (e.g. TiVo)

He makes the point that the combined revenue for theatrical box office, DVD sales and DVD rentals has been flat since 2004. As a result, all of the major content owners seen online video as a new revenue channel. Examples of the seriousness of the major content providers include:

  • NBC, where 92% of viewers who start a program watch the entire program

  • CBS estimates its average online video viewer is 38 years old

  • ABC.com has served up 400 million episodes and 1 billion advertisements.

The major content owners are finding advertising as one way to monetize existing content, with ad rates up to $70 CPM on sites such as Hulu. The value of online advertising is more than just impressions, as ad executives surveyed by Parks Associates highly value the interactivity, reporting, immediate feedback and direct customer relationships that broadband video provides.

Broadband video allows for innovative advertising and new formats, such as overlay ads, which are much less intrusive to viewers. One of the early innovators in overlay and alternative format advertising is Blip.TV, which, according to Scherf, will be integrating onto Verizon’s FiOS service. Scherf points out broadband video may provide service providers, such as Verizon and Comcast with new advertising opportunities as well.

People are also spending money on transactional online video. Scherf suggests that the game console has become and will continue to be an important way for viewing video from the Internet (e.g. see this link on how the Play Station 2 works with video). For instance, over 5.1 million homes are using game consoles to view video. In the case of the X-Box 360, the average monthly spend is over $20 per month. Other methods for moving online video to the living room include DVD players and TVs with integrated Internet connections. To this last point, Scherf sees a general trend for a tighter linkage between content and devices.

This article captured just a few of the many jewels from this excellent webcast. Scherf ended the session with a number of provocative questions that remain to be answered. I look forward to future Parks Associates’ webcasts to help answer his questions regarding this rapidly evolving market.

Written by Ken Pyle, 10-23-2008