SupportSoft, Inc. a provider of software and services that make technology work, announced the acquisition of YourTechOnline.com Inc., an award-winning provider of premium technology services. SupportSoft's consumer business brings industry-leading technology, merchandizing and marketing expertise and skilled service delivery agents to the growing remote technology support industry. YourTechOnline's proven ability to deliver high-quality customer experiences with North American work-from-home agents will bolster SupportSoft's best-in-class remote technology support experience.
The Company's solutions reduce technology support costs, improve customer satisfaction and enable new revenue streams for companies reaching 50 million users worldwide. The Company also provides Instant Technology Relief® to consumers and small businesses through a series of channel partners and http://www.support.com/.
Anthony Rodio, EVP, Worldwide Operations of support.com will be speaking at the CONNECTIONS Conference this June.
Other confirmed speakers for CUSTOMER SUPPORT: Metcalfe’s Law or Murphy’s Law? Customer Support for the Digital Home panel include: Timo Auer, VP, TV, Content & Digital Home, TeliaSonera Group; Martin DeBono, VP, Sales and Business Development, Pure Networks; Gil Eyal, CEO, Enure Networks ; Fred King, VP, Sales and Marketing, PlumChoice; and Singu Srinivas, President, HiWired.
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