Tuesday, September 1, 2009

Geek Squad Veteran Joins support.com Board of Directors

support.com, a leading provider of online technology services, announced that Mark Fries has joined its Board of Directors.

Mr. Fries is currently a partner at The ROIG Group LLC, a consulting firm specializing in accelerating value for businesses. Prior to co-founding The ROIG Group, Mr. Fries worked as a senior executive at Best Buy Co., Inc. for 10 years. During his tenure at Best Buy, Mr. Fries served as Vice President, Services Strategy and Partnerships for Best Buy's services businesses, including Geek Squad, Magnolia Home Theater Installation and Extended Warranty/Repair. Before his leadership role at Geek Squad, Mr. Fries served as Vice President and Program Executive for Best Buy's Customer Centricity initiative and Vice President for Innovation Development. Before joining Best Buy, Mr. Fries held various management positions at Target Corporation and Honeywell International Inc.

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